I've used this product for many years. It's so easy when you walk through the "interview" process. The 5 free exiles allows me to prepare my taxes and those of my family.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Garbage requirement that forces you to register to download the software, and then limits you to the one operating system to download.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
howeverr, I would like a way to enlarge the text in the forms and in the H&RBlock routines. And to make the font darker. I'm getting old and it isn't as easy to read as it used to be.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I buy this year after because it is the "best buy". However, there are some items that I am not fond of - reporting of foreign income and taxes is a pain and could be made easier, Seems like it is harder than it should be. In addition, getting from the IRS accepted screen and check your status screen is also not the easiest. Have your techies go through some of these things and make some improvements.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Found it very annoying and irritating that software wouldn't let me just jump back into a certain section of questionere and had to consistently go back to a much earlier topic to get to the area where I had to make one small change. This ridiculous behavior made it take about 33.3% long time to complete my returns and caused untold stress on my hands and wrists which really aggravated my repetitive stress issues I am currently dealing with. Other than this annoying issue I think the software helped me to do a good job of completing my taxes.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I bought the deluxe without state. I don't need state. This is supposed to be able to handle investing situations. But it is unable to handle an investment like a master limited partnership. This is very disappointing. Deluxe really is no better than the basic version.
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.