I have been using H&R Block tax software beginning with the 2014 tax year. It worked fine until the 2022 tax year. Entering data from 1099-Bs has been frustrating and somehow entries related to MRD distributions didn't go correctly and I needed to go to worksheets to sort out the problem. I'm sure the people who wrote the code for 1099-B and 1099-R think its easy to use but it should be easier for the person doing taxes once a year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I was not able to file my return and pay the amount due on line. I had to print and pay by check.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Program cannot import data from Chase Manhattan or JP Morgan. H&R has no plans to fix this deficiency. The program is useless for anyone having substantial funds in JP Morgan accounts. Also, program cost is misleading as it doesn't include filing fees for most states and those fees are not disclosed until tax return is ready to be filed with those states.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
This should not be this expensive. I shouldn't have to pay to pay my taxes.
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I always get a substantial refund, and I've been using it for years now. The tools for charitable donations to thrift stores is worth the price of the program alone. As long as you keep good records throughout the year, this program makes it easy and accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!