Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(123,380 Reviews)
Open Ratings Snapshot
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product. 
(
37,513 out of 44,091
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Quick and easy
on March 20, 2025
Posted by: Gabby 25
from Arkansas
Verified Purchase:Yes
Easy to follow format. Mades doing taxes quick and easy
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
1099-B and 1099-R entry can be improved
on March 20, 2025
Posted by: Anonymous
from Califirnia
Verified Purchase:Yes
I have been using H&R Block tax software beginning with the 2014 tax year. It worked fine until the 2022 tax year. Entering data from 1099-Bs has been frustrating and somehow entries related to MRD distributions didn't go correctly and I needed to go to worksheets to sort out the problem. I'm sure the people who wrote the code for 1099-B and 1099-R think its easy to use but it should be easier for the person doing taxes once a year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Used for years!
on March 20, 2025
Posted by: Anonymous
from Rhode Island
Verified Purchase:Yes
I've used your tax software for years. I'd be lost without it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on March 20, 2025
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I was not able to file my return and pay the amount due on line. I had to print and pay by check.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 20, 2025
Posted by: Deguana
from CA
Verified Purchase:Yes
I have been using the software since 2021. I like the way it guides me through the process of completing my tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamMarch 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Fails to live up to its promises.
on March 20, 2025
Posted by: Anonymous
from Teaneck, NJ
Verified Purchase:Yes
Program cannot import data from Chase Manhattan or JP Morgan. H&R has no plans to fix this deficiency. The program is useless for anyone having substantial funds in JP Morgan accounts. Also, program cost is misleading as it doesn't include filing fees for most states and those fees are not disclosed until tax return is ready to be filed with those states.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
paying this much for this software sucks
on March 20, 2025
Posted by: MarktheGrouch
Verified Purchase:Yes
This should not be this expensive. I shouldn't have to pay to pay my taxes.
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent tools
on March 20, 2025
Posted by: Gee Tee
from SLC
Verified Purchase:Yes
I always get a substantial refund, and I've been using it for years now. The tools for charitable donations to thrift stores is worth the price of the program alone. As long as you keep good records throughout the year, this program makes it easy and accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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