Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from MI 48871
Verified Purchase:Yes
Been using H&R tax for years and never had a problem
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RandyHaugen
from Iowa
Verified Purchase:Yes
Its ok but rather flawed,,,buggy,,to many updates!
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Robotman
from Lafayette, IN
Verified Purchase:Yes
I’ve used this software before and it’s an easy way to do my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KristinW
from Denver, CO
Verified Purchase:Yes
I appreciated the helpfulness of the interviews in helping complete more complex tax returns. What I didn't like was the state portion of the software: 1) The lack of clarity around how it handled the Colorado Tabor Refund, and 2) Not mentioning anywhere that purchasing the state return did not include eFiling, so having to pay extra for that step. I won't be buying the state add-on in the future.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 21, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
better this year, want more ai enginer for 2025
on March 20, 2025
Posted by: eric18701
from little rock, arkansas
Verified Purchase:Yes
as a long time user, this year got better and easier understand my situation, less stupid questions. hope you will add more ai functions to better understanding my situation.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chu k
Verified Purchase:Yes
I've used HRBlick for many years. The interview method is easy to use to navigate ans to understand. Being able to upload last year's returns is a great time-saving feature. Completing the Stste return is nearly automatic and easy. The efile process is easy amd quick, resulting in.much faster refunds than fil8ng by USPS. I couldn't be happier with HRBlock. I get my returns done in no time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Birmingham AL
Verified Purchase:Yes
would not transfer financial info from my broker, Commonwealth
Pros: Easy to import documents
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BobP43
Verified Purchase:Yes
I had no problems with the software. In previous years, there were more issues at the end that needed to be investigated. I filled it all out, it seemed to flow through easily. And the IRS and my state accepted it on the first try. I also didn't have to call for help. So I think your product was very good this year.. 0Well done!
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock