Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: GlennM
Verified Purchase:Yes
I have submitted a Calculation Claim Case #23822703. Until that is resolved I am unable to complete a survey
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Romedog
from Indiana
Verified Purchase:Yes
Your software is inaccurate I provided this feedback first through a chat, second through feedback a few days ago after I submitted my taxes. Specifically, the Indiana portion is wrong. To summarize your Software feels my Indiana section 529 able account number is incorrect. Your Software is applying the rules for section 529. Educational savings plan account numbers.. To make matters worse, your software would not allow me to file my tax until I changed the account number. In my feedback, I provided my email address and I hope you get this fixed for next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Young lady helped me through my problem with upgrade download. Had to do it manually for some reason.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Woodbridge, VA
Verified Purchase:Yes
Great software and easy to use. Only thing that needs to change is the number of free filings Rather than five free electronic Federal filings, offer three free electronic Federal filings and two free electronic State filings.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Freddy12345
Verified Purchase:Yes
Works well but it was a bit difficult to find a couple of things that needed review/added after I thought I was done that were brought up by the final review
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Texas79
Verified Purchase:Yes
I have been using your software for years. I do not understand why you cannot import my Brokerage information from J P Morgan Securities LLC.. Turbo Tax says can do it. This problem is the most frustrating issue I encounter every year with your software.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Fetz
from Madison
Verified Purchase:Yes
I pay extra every year for the state edition. Why do I still have to pay to file it electronically? The 5 free filings should be a combination of federal and state! I can file for free with our state online. What a ripoff!
Value
2
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BigRod73
Verified Purchase:Yes
It was relatively economical, but there were numerous bugs/glitches in the software that made it very frustrating to use.
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock