Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: jHcR
from Salem, OR
Verified Purchase:Yes
I have been using TaxCut/H&R Block for three decades. Always easy to use, accurate and affordable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Zeenugs
Verified Purchase:Yes
It was ok. Not great. Regarding inherited IRA wording was bad. I inherited this from my spouse AND I chose to make it my own. How about I didn’t inherit this from my spouse BUT I STILL chose to make it my own.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: John1547
from Ct
Verified Purchase:Yes
I've used this product for years. But it MAY have cost me a lot of money. Let me explain. The state of CT has somewhat recently developed a no-cost online income tax system for filing state taxes. I decided to try it out for tax year 2023. I was shocked!! The CT system calculated that my CT state income tax obligation for the 2023 year was more than $300 less than what the H&R software calculated. Obviously, I submitted that rather than what the H&R software calculated. I did use the H&R software for the federal tax. The same thing happened recently for tax year 2024; more than $300 differential l!!!! for my CT tax obligation for the CT state tax. I may have lost money for years prior to 2023 as well, and not realized it. WHAT A DISASTER. The problem seems to be that there is a difference in how the two products calculate
the deduction for Social Security allowed by CT.
the deduction for Social Security allowed by CT.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dean91
from WI
Verified Purchase:Yes
Been using H&R software for years. Nice that it imports last year's data as needed for the current tax year. But it does far somewhat short. During accuracy review it asked if I owed taxes out of state. I'd previously answered this. Secondly, it asked about my last year's deductions in order to determine if my state refund was taxable. Since it imported last year's data, it should have known I didn't itemize and therefore the state refund was none taxable.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jabeauregard
from Mesa, AZ
Verified Purchase:Yes
Last year in June, I reported software error, Case #20994905. That error has not been fixed.
Value
2
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Xxxxxxxxxxxxxxxzzzzzzzz
from Maryland
Verified Purchase:Yes
I have used the software package for the last 4 years and I am very pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bert78
from Washington state
Verified Purchase:Yes
10th year of using HR Block tax software. As always it functioned perfectly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AnLe
from Louisiana
Verified Purchase:Yes
I bought the software for the third year in a row, and this is the first time that I had a problem trying to pay my federal taxes put my credit card number in and the program never accepted it so I e-filed, but I will still have to mail a check which defeats the purpose of having an online program I amhoping that I don’t get charged on my card and pay my income taxes twice
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 21, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock