Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from NY
Verified Purchase:Yes
I have been using H&R Block software for > 10 years and I have not had any issues so far. The only thing that you can improve are software glitches while doing accuracy review and when you want to edit information etc. Otherwise it is fairly simple to fill up and submit the form online. Over all , I am very satisfied!
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: dougSC
from SC
Verified Purchase:Yes
Been doing turbotax tax for the last 30 years but got tired of the price gouging. HRB Federal return went fast and easy, even with all the new added questions on the form about new deductions. The State form was another matter, still don't know if I got that right.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bozo2025
Verified Purchase:Yes
Great program easy to use, been using H&R for over 10 years now.
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Overall great; search features need improvement
on March 20, 2025
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
It works well every year to guide me through the many complexities of my return. But its search functions are somewhat clunky. For instance, I tried to search for IRA Distributions and nothing came up. Eventually I tried Distributions, IRA, and then it came up. Like a throwback to early internet days.
Also, if I have a question on how my entry on the actual form got to be what it is, there's no easy search for that. Again, I have to try to guess where in the "interview" that item was asked about. We should be able to search the forms themselves.
Finally, the way the form looks when I go to the forms tab is far more complex than what the actual final form will be, making it hard to read. There needs to be a selection option to view form with all mini-worksheet details OR with ONLY the way it will look in the version that will be submitted.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I was done in less than an hour and my federal and state taxes were files and acepted within 24 hours.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: FEGORETWOIJQWR3
Verified Purchase:Yes
There was an error in the Alabama state software that prevented me from filing my return electronically. I had to mail it in. I did so and to this day I still do not know for sure that it was received. They have not yet cashed the check I sent to pay what I owed.
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bandrpost
Verified Purchase:Yes
When my federal filing was rejected, the state filing was rejected but I had to pay the state filing fee again when I refiled my federal filing.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Fed + State version is the most economical choice
on March 20, 2025
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Used the software to complete my personal taxes along with my elderly parents. I've used this product for many years and it always allows me to accomplish the end goal in a timely, cost effective matter. The fact that it comes with 5 free electronic federal filings covers everyone. Too bad the state electronic filing isn't included but the Fed + State version allows both to be done at the same time. Will be back next year
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock