As usual, everything worked fine. I like the Reports feature as it allows me to pull up the details of the worksheets and follow the trail of how the final amounts are calculated for placement in the various line of the tax return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Overall, a good program that makes it a little easier to do taxes.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
After switching my laptop over to Chromebook, i soon found out your program does not run with Chromebook, very sad, so i will probably have to switch over to TurboTax next season. Very outdated system if it does not run with Android based programs..
Value
1
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve used H&R Block prep software for many years. It’s user friendly, asks all the right questions, and is pretty fast to complete if you’ve gathered all of your docs and info. I strongly recommend it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Overall, I found the product easy to use. I especially liked the ease of importing the previous year's data. I did find the reporting of estimated income a bit tedious. I had to redo the state estimated taxes a few times.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
used for many years. your processing fees are excessive
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.