Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(123,380 Reviews)
Open Ratings Snapshot
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product. 
(
37,513 out of 44,091
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
3 out of 5
3
Some changes needed
on March 18, 2025
Posted by: Nonickname25
Verified Purchase:Yes
Your capital gains and losses worksheet needs to be revised. You need to provide spaces for multiple batches of stock sales on the same page, because they get reported as batches with and without basis, both short and long term, on the 1099's. As it is, you need to fill out multiple worksheets, all supposed to go the same Schedule D, and then in the accuracy review, it keeps highlighting that little box on all the multiple worksheets where the form copy number goes and indicating that it is wrong. Very annoying.
There are many places, usually all on worksheets, that are unnecessarily complicated and confusing, and I have been using Block software for over 20 years.
Response from HRBlockBy CarinnaSocial Media TeamMarch 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax refund as fast as possible with 2025 IRS downs
on March 18, 2025
Posted by: DaBoo
Verified Purchase:Yes
Got my long form refund after latest IRS tax forms updated
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMarch 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Title of what?
on March 18, 2025
Posted by: Use any name you wish
Verified Purchase:Yes
I believe that I should provide all the required information on my tax return, but no information that is not required. Block requires that I report my phone number and email address if I wish to efile. The IRS does not require either of these items. When I asked Block how to delete these items from the return, they told me that it was required by Block. If I did not provide the information, they suggested that I mail the return to the IRS.
Pros: Fast
No, I would not recommend this to a friend.
Response from HRBlockBy CarinnaSocial Media TeamMarch 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great experience resulting in peace of mind.
on March 18, 2025
Posted by: Anonymous
from Key West, FL
Verified Purchase:Yes
I’ve been using the software for years and am always extremely pleased with the experience. It’s easy to use as it walks you through each step of the filing process and it even auto-fills many of the data entries based on previous year’s records or employer and banking filings. I’m always confident that my taxes are done correctly and that I’m paying the lowest amount I can based on the various deductions and credits that are available to me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMarch 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes everyone a tax expert...
on March 18, 2025
Posted by: SamZZZ
Verified Purchase:Yes
I've used H&R Block tax software for years. Every year it impresses me again with its ease of use and accuracy.
Response from HRBlockBy AndreaSocial Media TeamMarch 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable Tax Preparation and Reporting
on March 18, 2025
Posted by: Anonymous
from Jersey City, NJ
Verified Purchase:Yes
easy to use and feel confident with its calculation
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 18, 2025
Posted by: Doris Daisy
Verified Purchase:Yes
Tax time is always stressful, but this software makes it less daunting.
Response from HRBlockBy CorrinaSocial Media TeamMarch 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Best option for itemized deductions
on March 18, 2025
Posted by: Ryan of the Hill
from Lawrence KS
Verified Purchase:Yes
I itemize deductions, so this is the right product for me. The leading competitor sells user’s personal information, so that great price turns out not to be so great. Stick with the pros.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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