I have been using your tax software for many years now and I will continue using it. I find it easy to use, accurate and concise. Completing my taxes is very easy. The software imports pertinent data from the previous year return, and guides you through the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The software wouldn't let me e-file the state. I had to print it and mail it via snail mail. Updates gave me an error message every time I tried to update. The help desk couldn't solve the problem.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have purchased H&R Block Tax Software for many years not and am generally happy with it. But there is one feature that needs to be added. I import data from Fidelity, and one managed account has a lot of short and long term stock transactions reported under the 1099-B. This year there were 691 of them! It took me 4 hours of clicking and scrolling to "verify" each entry. There needs to be a way to "verify" them as a group.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using HRBlock software for over 7 years now. I have had trusts, home sales, retirement accounts etc and it has guided enough to get it done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!