Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,744 Reviews)
Rating breakdown 122,744 reviews
5 Stars
82,712
4 Stars
22,164
3 Stars
7,538
2 Stars
4,078
1 Star
6,252
85%of customers recommend this product.
(
37,139 out of
43,670)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: fred1528
from honolulu,hi
Verified Purchase:Yes
I have been using this since the 80's. Back when it was called tax cut. Great product easy to use.
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Beaver, OH
Verified Purchase:Yes
I have used this software for several years and am Happy with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: debbiew727
Verified Purchase:Yes
I have used the H & R Block software for 6 years, and it is very easy to use. It takes you through the questions in each section, lets you go back as many times as you want, and you can do part and save it and come back later.
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ca
Verified Purchase:Yes
We have used your program since it first came out. I think it is the best
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: formerCPA1983
from New York NY
Verified Purchase:Yes
I've used this software for 30 some years and have usually been pleased with it. This year for some reason my 1099 MISC figures didn't flow into the Schedule E, though it has in the past. I made two calls to support and no one could tell me why it wasn't working. After some deleting and trying again if finally worked, but I wasted a lot of time getting there. I wish you had a better way to report bugs. An I hope you fix it before next year!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: R7ing
from Nebraska
Verified Purchase:Yes
My biggest complaint is if you purchase the software you can't import 1099 stock sales. I had to enter all manually which is a pain. I'm fairly sure I downloaded it last year but this year was told it would only work with online software. Not happy.
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Orchards60
from Georgetown IL
Verified Purchase:Yes
This is the second year I have used your product and I am very happy with it.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bismarck, ND
Verified Purchase:Yes
A good product. I like the download feature for some of my investments. The audit protection feature is a feelgood feature that I hope to NEVER use.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock