I've been using this software for many years. It is a very easy program to follow and use. I love the checker at the end. The ease at been able to file electronically is a big plus. I filed my taxes about a week ago, and I received a notification that my refund would be deposited today (03/19).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I have used H&R Block tax software for numerous years now and have never had an issue. I have recommended this product to many family members and friends and quite a few of them use it as regularly as I do.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
The software was very easy to install & use. I filed early and my federal refund was back in less than two weeks Still waiting for the state refund. I have used HRB SW several times
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Brittany, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Although I gave this 4 stars ... some parts of this program need improvement and deserve 1 to 2 stars. Navigation inside the program, such as going back to a line item directly, is more difficult than it should be. If I just opened a program and want to find my adjusted gross income it should be easy but it is not.
Response from HRBlockBy Brittany, Social Media Department, March 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
What was confusing this time was no 8949 form and verbiage RMD correction window and what to enter where which correctly resulted with no RMD penalties
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I'm a longtime user of this software and by in-large it is a very good software however, being retired for 6+ years I see where it would be great if this software offered video tutorials throughout the section on 401K, IRA's, etc. that broke down offered reminders on tax filing for these areas. Simply "hoping" you understand the question being posed to the User is stressful. Consider "leading" the market as to each generations needs.
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.