Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: JeffreyTR
from Rocky Hill, CT
Verified Purchase:Yes
Overall good software with a few minor errors I see
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JJ1000
from NC
Verified Purchase:Yes
I’ve been using HR Block tax software for many years and I don’t know what I’d do without it. I especially love the interfaces with my investment software and the ability to pay your taxes online.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dougc54
from Pennsylvania
Verified Purchase:Yes
I have been using H&R Block software for preparing and e-filing my federal and local tax returns from many, many years. This past year, as result of earning income that was reported on multiple 1099-NEC, I needed to complete Form 8919 to file Social Security and Medicare taxes that were due. It turns out that the H&R Block software does not support e-filing if your tax return requires Form 89119. Furthermore, the software did not question me about these payments even though I entered the information for multiple NEC-1099. As a result, I not only had to file and amended return, but I had to mail the amended return. Next year, I will be looking to use a different tax filing program.
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: S Mans
from Michigan
Verified Purchase:Yes
Been using your software for many years to prepare my tax returns. Consistently easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DescentTax 25
from Illinois
Verified Purchase:Yes
Software was fairly easy to use. When it came to questions, the Help feature was no help. Had to search internet for answers. Other than that, I will likely use this again next year
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KY
Verified Purchase:Yes
simple to use , support is easy to access, have used this software for several years and continue to use it because it is the best value for the money.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fisher33
from North Carolina
Verified Purchase:Yes
Unable to get help on a specific issue after multiple phone calls.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JD52
from Tucson, AZ
Verified Purchase:Yes
I used it this year because it has been so helpful in the past. I found only one issue: the section for recording income was a little confusing. When I entered one amount, the software went to the next section. But, I had another income to list. I sent the form to IRS without that information. The amount was small so I'm hoping it will be overlooked. I later found out how to add the additional incomes. The software should have automatically returned and asked for additional incomes.
Pros: Maximizes refund
Response from HRBlockBy Brittany, Social Media Department, March 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock