Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,008 Reviews)
Rating breakdown 123,008 reviews
5 Stars
82,870
4 Stars
22,233
3 Stars
7,564
2 Stars
4,083
1 Star
6,258
85%of customers recommend this product.
(
37,305 out of
43,853)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: amli
from NC
Verified Purchase:Yes
This program was easy to follow from one topic to the last. It made preparing my taxes a breeze.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albany Oregon
Verified Purchase:Yes
I've been using this program since the 90s, before it was even owned by H&R Block. It's always suited my needs, and has never given me a reason to try out other software. Downloading and installing the software is very fast, and easy. Updating the software is fast and easy too. I like that I can use a mixture of interview and select form entry.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Dick0608
from Omaha, NE
Verified Purchase:Yes
I have been using for several years and I am always satisfied. Great product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Works fine
from Phx, AZ
Verified Purchase:Yes
Questionnaire is easy to follow and feel confident the efile was accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South, Texas
Verified Purchase:Yes
Used this for several years now. Always reliable and easy to use. Never any issues
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mimie66
from Myrtle Beach Sc
Verified Purchase:Yes
I bought it, used it and submitted my taxes all in the same weekend.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Altoona, Iowa
Verified Purchase:Yes
I do have 3 suggestions to make your product more user friendly:
1) When I open an existing return I can not save it under the same name. I am forced to rename so now my final filing is saved under the 4th name or 4th iteration.
2) For indicating that a Roth withdrawal has a QCD portion, your software should ask a question about the amount if any of this withdrawal is attributable to QCD (Qualified Charitable Distribution).
3) I finally found where we enter any deposits made on file to the IRS for the current year but it did not come up in your questionnaire until towards the end which gave me a lot of anxiety. Please have it earlier where we enter our income or at least the 1099 areas.
1) When I open an existing return I can not save it under the same name. I am forced to rename so now my final filing is saved under the 4th name or 4th iteration.
2) For indicating that a Roth withdrawal has a QCD portion, your software should ask a question about the amount if any of this withdrawal is attributable to QCD (Qualified Charitable Distribution).
3) I finally found where we enter any deposits made on file to the IRS for the current year but it did not come up in your questionnaire until towards the end which gave me a lot of anxiety. Please have it earlier where we enter our income or at least the 1099 areas.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Billius
Verified Purchase:Yes
Initially almost impossible to download updates. However, corrected at a later date. Difficult to calculate 1040-X. I finally Manually determined the correct amount. Why cannot the help aids be printed? I am a longtime user of Block but am thinking of switching to another software package.
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock