Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,008 Reviews)
Rating breakdown 123,008 reviews
5 Stars
82,870
4 Stars
22,233
3 Stars
7,564
2 Stars
4,083
1 Star
6,258
85%of customers recommend this product.
(
37,305 out of
43,853)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Whitie25
from CA
Verified Purchase:Yes
I was unable to use HR Block 2023 return since last year I was unable to save it because I was not able to get your method of saving it. Therefore, I was stuck with my paper return, which slowed me down.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from wisconsin
Verified Purchase:Yes
MESSED UP Again, Software Fails to warn when a 1099 is entered as received but has the "taxable amount not calculated" box checked. The software just ignores the 1099. I failed to detect it this year!!
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I’ve been using H&R Block Deluxe software for decades now. Never disappointed. They have helped me successfully navigate our annual tax returns as we moved through newly married, 2 kids with daycare and then college expenses, and now retirement.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hu and Gr
from Goodyear AZ
Verified Purchase:Yes
Easy to use - as long as you have all of your tax information ahead of time. It's a breeze to step through the H&R tax questions and just fill in the blanks with your own information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
The process is easy to insert all pertinent inform
on March 17, 2025
Posted by: 1094
Verified Purchase:Yes
I believe this is the 5th year that I have used H & R Block... In all probability, I will continue using the software.
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Patti26
from Cape Cod, Massachusetts
Verified Purchase:Yes
Have used H&R Block deluxe software since it came out and I will never change. It is easy to understand and easy to do. I highly recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: john_jh1
Verified Purchase:Yes
I was happy with your software until I just got a letter from the IRS saying that they DID NOT receive Form 1095-A! Why didn't you include this document, or marketplace worksheet with my e-filed return?? Is this new legislation? It's outrageous that you guys lobby to prevent free tax filing software, and then make a mistake like this....Please explain!
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RJJ52
from Florida
Verified Purchase:Yes
Program is easy to use with options to follow step-by-step interview questions or go directly to specific topics. Handled my investments easily. Imported all info from previous year’s tax submission, speeding the process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock