Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,744 Reviews)
Rating breakdown 122,744 reviews
5 Stars
82,712
4 Stars
22,164
3 Stars
7,538
2 Stars
4,078
1 Star
6,252
85%of customers recommend this product.
(
37,139 out of
43,670)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: tal17
from Winter Haven, Fl
Verified Purchase:Yes
I have been using H & R Block Tsx Software for years, I wouldn’t even think about using anyone else’s.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dgc340
from NC
Verified Purchase:Yes
H&R Block Taxcut software has been my go to tax preparation software for years. Those returns included sell-employment, Schedule Cs, dividend income, etc. Never a single issue with any return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EdgarPoe
from Daytona Beach, FL
Verified Purchase:Yes
Your tax software assessed a $300 tax penalty because they claim I didn't make the necessary withdrawal from my retirement account. I did, but their program overrode my attempt to correct their mistake. I have used this software for over ten years... quoth the raven "nevermore."
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lansing KS
Verified Purchase:Yes
Everything works well but for one thing: The Schedule D program does not allow use of Code M. Thus, an individual (me) with several stock transactions, including one with a wash sale loss, is required to enter each separate transaction rather than entering totals and sending a copy of the 1099-B transactions to the IRS. I'll try Turbo Tax next year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Good software, fairly easy interview process
on March 17, 2025
Posted by: KenBoy49
from NE IL
I have used this software for several years. Fairly clear interview process. I liked that I was able to import some of my documents!!
You are able to go through the forms to see if there is some data that may have been entered incorrectly.
You are able to go through the forms to see if there is some data that may have been entered incorrectly.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: schmitzee
Verified Purchase:Yes
I've used H&R Tax software for a number of years and find it to be very user friendly
Pros: Easy to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Extreme difficulty reflecting QVC portion of RMD
on March 17, 2025
Posted by: TAP4
from Richmond VA
Verified Purchase:Yes
I’ve used this software for many years and had no issues with same. As I am over 73 and now report my RMD from IRAs I also now make my large charitable contributions via IRA as QCDs. Your software does not take me to a point whereby I can easily reflect the QCD from gross distribution as reported on my 1099s. I spent hours on the phone with your agents who tried to walk me through the process. It is in no way straightforward or even slightly intuitive. I am an educated retired professional and have always used your software for filing. I will now have to file amended returns for this year and last to try to gain the missed refund amounts for those two years. I could not file an amended return electronically as the refund amount reflected was grossly in error in the eFile form and only correct in the printed form. Your agent suggested I file manually because of this since both of us rechecked entries and were unable to understand where the error was coming from.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Have Used H&R Blocks for Years - Makes It Easy
on March 17, 2025
Posted by: RB27
Verified Purchase:Yes
Being able to carry forward key data from the previous year's tax return saves time. All I have to do is add, delete or edit forms.
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock