Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,188 Reviews)
Rating breakdown 122,188 reviews
5 Stars
82,379
4 Stars
22,041
3 Stars
7,476
2 Stars
4,056
1 Star
6,236
85%of customers recommend this product.
(
36,805 out of
43,303)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Annoyed24
from Lousiana
Verified Purchase:Yes
Cannot file my state return because it will not let me. The "support" y'all claim to provide is of zero help. I keep getting the same response, "I don't have an answer for that. Can I help you something else?"
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 2024pinewood
Verified Purchase:Yes
Why were you so late with uploading the 2024 standard deduction? You knew about it 1 Oct, but did have it uploaded in January.
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ashly M
Verified Purchase:Yes
No email stating the status change of my return. Log into my computer and it doesn’t give an update.
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Handled my tax items in easy to understand terms..
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Union, MO
Verified Purchase:Yes
I was disappointed that last year's tax data did not show up to remind me of previous inputted data as a reminder for entry of this year's information. Previous years this happened.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester NY
Verified Purchase:Yes
Overall the tax software is very good. It's easy to use and covers the functionality that I need. Only shortfall is that when I want to go to a specific page or form I can't do it. Instead it directs you to the general category i.e. Income, Deductions, etc. .
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Thanks for getting my taxes done quickly.
on March 17, 2025
Posted by: Yukon Bob
from Alaska
Got my taxes, which are moderately complicated, done quickly in a couple of hours with this product. It helps to be familiar with the program, but the program does a good job of walking you through the process.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cortlandt Boy
Verified Purchase:Yes
Been using Block for several years and find it works well. This year I could not capture the info from Morgan Stanley and had to enter the data manually. Don't know if the problem was with you or MS. Data from Fidelity worked fine.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock