Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,850 Reviews)
Rating breakdown 122,850 reviews
5 Stars
82,774
4 Stars
22,194
3 Stars
7,546
2 Stars
4,080
1 Star
6,256
85%of customers recommend this product.
(
37,205 out of
43,745)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Mn
Verified Purchase:Yes
Would give 5 stars but paid 3 times for state add. Did get 2 refunds need 4.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Sanjuanderer
Verified Purchase:Yes
The RMD section is difficult to understand. What is a "Window"? Thankfullly, the 2024 tax year printing of my return on a Mac worked without truncation of the lower portion. This has been a problem in the past.
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Delray beach fl
Verified Purchase:Yes
I use this every year and have been very satisfied. This year I filed electronically on Sunday and had my refund on Friday. The fastest ever.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hoad
from Costa Rica
Verified Purchase:Yes
I've used H&R Block software for my US income tax for many years, and until this year, with no problems. This year I failed to make a required minimum distribution (RMD) from a traditional IRA. Unfortunately, your section on "Excess Contributions" was hopelessly confusing and the interview led to an incorrectly filled-out form 5329. I eventually downloaded the IRS instructions and manipulated to interview to produce the correctly filled-out form 5329. I suggest you review and revise this section to deal explicitly with failures to make RMDs.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Very Disappointing
on March 17, 2025
Posted by: 2024HHR
from PA
I received a notice that my filing had been accepted. It was a couple weeks since the filing so I checked the status and was told I had not filed. The same thing happened for 2023 filing. Your messages are misleading. I had to go back and re-efile to get the return submitted. I tried to be so careful this year since I had the problem the previous year. It did not help.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Worst experience with this software that I have been using for 20 years.
Would not download information from Fidelity or Discover.
When I tried to fiile would only give me efile (which) I did & not allow me to print my PDF copy for my records. Cost me many hours trying to figure it out.
Would not download information from Fidelity or Discover.
When I tried to fiile would only give me efile (which) I did & not allow me to print my PDF copy for my records. Cost me many hours trying to figure it out.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: James547
from North Carolina
Verified Purchase:Yes
i have used the H&R Deluxe Software for many years and I found this 2024 version to be vary good and I will continue to use it in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I have been using H&R Block Software for the last six years and have never had any issues with either Federal or State returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock