Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,008 Reviews)
Rating breakdown 123,008 reviews
5 Stars
82,870
4 Stars
22,233
3 Stars
7,564
2 Stars
4,083
1 Star
6,258
85%of customers recommend this product.
(
37,305 out of
43,853)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: greymane9
from Nice, France
Verified Purchase:Yes
The software works up to a point, but then gets stuck and continuously crashes at the Foreign Asset section when clicking next. The only way to overcome this glitch is to reboot in Safe Mode on an M1 MacBook in MacOS 15.3. I was then able to get to the next section without crashing. This exact same problem occurred 2 years ago with the Deluxe version using MacOS 14.7.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chapel Hill, NC
Verified Purchase:Yes
This software has exactly the same bug that I complained about last year. If you sell RBUs, the software does not guide you through the process, you have to manually find the correct form and enter the info there. I forgot about this bug and mistakenly bought this buggy software again. I
l'll be using TurboTax next year for sure.
l'll be using TurboTax next year for sure.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cumming, Ga.
Verified Purchase:Yes
I have used your software for a couple of decades now and have always been pleased. It has all the features needed and they are easily accessible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Upstate NY
Verified Purchase:Yes
Overall a good product, I can do my taxes easily and quickly with the H&R Interview type process. I don't like the manner in which the review takes me back to forms I never saw in the interview process. The review asks to fill in blanks or verify data. This should be done during interview when in the actual section being worked, not at the end.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TaxMeElmo
from Indiana
Verified Purchase:Yes
This is my 9th year using HR Block tax software. The price for the software is very reasonable. I like the ability to switch between the interview and forms to input data. I like being able to "go to" any section easily. My one complaint is that the 2024 tax year edition does not quickly estimate 2025 estimated tax payments using the 2024 tax data in the H&R Block Advantage tax planning. The check box to estimate tax based on 100% or 110% of the current yeas has been removed. For this reason i have removed one star. Hopefully next year this feature will return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: SJ99
from TX
Verified Purchase:Yes
I use this software each year because it helps me find all my deductions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Allison, Social Media Team, March 17, 2025
Sj99, We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RLElm
Verified Purchase:Yes
Have used it for several years. Very easy to use and carrys forward pertinent data each year..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Works well but bug for reporting foreign pension
on March 17, 2025
Posted by: Peter58
from SF Bay Area
Verified Purchase:Yes
The program worked well but I found a bug in reporting a foreign pension. Even though I checked "foreign address" in the 1099-R worksheet the program was prompting me for the Payers TIN which does not exist. Other than that, everything worked as expected.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock