Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Stormybean
from Virginia
Verified Purchase:Yes
The product nor the support team were able to solve my issue pertaining to healthcare/Medicare.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have used this program for several years and am very happy with it. It is self explanatory and easy to use and understand.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EG2025
from Houston, TX
Verified Purchase:Yes
Every year I use this software and is easy to used.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Branson West MO
Verified Purchase:Yes
Worked good. Have used H & R Block for years. Only problem was not able to download PDF as I could not install the virtual printer 995 that would have allowed me to do this. Other than that everything worked great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lansing, Michigan
Verified Purchase:Yes
I have been using the H&R software for years. Always easy to use and accurate. Well worth the price. I plan on using it to prepare my taxes for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Diann123456780
from Lorena, TX
Verified Purchase:Yes
I bought this because I was having trouble with Turbo Tax software not connecting to internet. Turbo tax is easier to use. I had trouble connecting to updates and usually had to click the try again; same with anytime I clicked on help. It would tell I was not connected to the internet and I click try again and it would work; very annoying. I hoping turbo tax will get these issues fixed and I can us it again next year
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mickey13
from KS.
Verified Purchase:Yes
I recently reported an issue with the Kansas tax software. I'm hoping that I hear back soon.
I felt like phone support tried to help me. I felt like they tried to take all pertinent information. So that is good. (I hope that my private information is safe-guarded, with the example that I turned in.)
Still waiting feedback on my issue.
I felt like phone support tried to help me. I felt like they tried to take all pertinent information. So that is good. (I hope that my private information is safe-guarded, with the example that I turned in.)
Still waiting feedback on my issue.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: bergeravs23
Verified Purchase:Yes
Have used the product for over 10 years. It's fantastic
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock