Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,380 Reviews)
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product.
(
37,513 out of
44,091)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: WASTE OF FUNDS
from NEW YORK, NY
Verified Purchase:Yes
FIRST OF ALL I'M NOT DARRYL, I'M THE PURCHASER OF THIS POOR PRODUCT WHICH YOU SHOULD KNOW. EVERY RETURN I'VE DONE, WHEN SAVED AS A PDF, PER YOUR VIRTUAL PRINTER, SAVES DARRY'S RETURN AND NOT THE SPECIFIC ONE I'VE BEEN WORKING ON. WASTE OF MY MONEY NEVER AGAIN....GOING BACK TO TURBOTAX.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Jakpro
from Arizona
Verified Purchase:Yes
I purchased the program in January. I did not install it until March. I have used the HR Block tax program every year for a long time. It has always worked effortlessly and this year is the same for me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happy Grandma 2025
Verified Purchase:Yes
Easy to download and start my tax return. Explained every detail to completely and thoroughly do my taxes. Well worth the money spent to don’t own taxes.
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: z9545667z
from USA
Verified Purchase:Yes
During the federal interview It is too easy to miss where to enter US Government obligations not taxable by state. Everyone I asked who used a tax preparation program missed out on this reduction in state tax.
Why doesn't income derived from each spouse transfer from the federal interview to the state return?
Reduce the price to e-file state returns to be closer to H&R Block's actual cost, which would attract more users. The high state e-file price encourages users to mail in their state tax which then costs tax strapped state governments to spend more to input the data.
Why doesn't income derived from each spouse transfer from the federal interview to the state return?
Reduce the price to e-file state returns to be closer to H&R Block's actual cost, which would attract more users. The high state e-file price encourages users to mail in their state tax which then costs tax strapped state governments to spend more to input the data.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Decadeplus
Verified Purchase:Yes
Same basic program that does the job for Federal. VA state was awful. Used another (free) software to compete VA and Federal for one family return instead that worked better. Wish I found it earlier and used them for the entire family. Lower price and easier to navigate Federal software. Vastly better VA state return tools for PY case.
Pros: Easy to import documents
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Gswo
from Houston TX
Verified Purchase:Yes
I use this software every year and I’m never disappointed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mn
Verified Purchase:Yes
Been using Block for over 30 years. Easy to use and never had an issue.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: cmb2
Verified Purchase:Yes
Easily imports last year's information. Imports W2s. Asks the right questions.
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock