Question on IPIN hidden among miscellaneous questions. Should be highlighted or question of its own.
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using this software since 1994 when it was TaxCut... I wouldn't think of using anything else. It's always worked perfect and made my job of filing out taxes easy...
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The product seems to get worse each year. It doesn't handle 1099-MISC forms well. Also it doesn't transfer all data entered to tax forms. I get several errors each year that are time consuming to correct.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.