Return Rejected. Rejection code is not recognized.
on March 16, 2025
Posted by: Dmicholing
from MA
Verified Purchase:Yes
Rejected my return. Gave a rejection code that the IRS doesn't recognize. IRS found nothing wrong with the return. HR block software still won't submit the return.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I’ve been using H&R Block tax software for 10 years. It’s affordable, accurate and easy to use. The electronic filing and having all the tax forms available is a big plus.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Terrible feature to purchase another State program
on March 16, 2025
Posted by: Cannot get State Program
Verified Purchase:Yes
Tried to order other State programs and received the responses that the four different credit cards I entered was not honored. In past years this was not a problem but now it is!,
Pros: Easy to import documents
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
I have used Block tax software for 10 years and consider it the best and easiest to use.
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!