Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,008 Reviews)
Rating breakdown 123,008 reviews
5 Stars
82,870
4 Stars
22,233
3 Stars
7,564
2 Stars
4,083
1 Star
6,258
85%of customers recommend this product.
(
37,305 out of
43,853)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: John32547
from Fort Walton Beach, FL
Verified Purchase:Yes
In terms of taxes it mostly worked great. It failed to assist with a code on my W-2 that I had to look up separately. I also suffered from the program failing to update multiple times with an error 1152 that ultimately resulted in me having to run safe mode to update it.
Pros: Maximizes refund, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gary3373
Verified Purchase:Yes
I have used this tax program for several years and have always had good results
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rapid River MI
Verified Purchase:Yes
I've been using your product for as long as it's been available to home computers. Love it. Recommend it to everyone
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: larksmom
Verified Purchase:Yes
I needed a form from 2021, and somehow ended up with 2019. I want to apply for a refund, as I bought another one, and ended up not using it either. I have not applied for a refund for that either. I have a friend at church that used to work on taxes and she had all the files I needed. I have used you files in the past and had no trouble with them, but these were not used, and I am dismayed I paid so much money for something I didn't even use. I do not have a nickname this is stupid
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pbrown1005
from La Crosse, WI
Verified Purchase:Yes
I have been using HR Block software for more than 15 years. I am always pleased and I always come back. However, I have 2 frustrations.
1. The software for my state has not been available before the end of the tax year several years in a row. I want the program to be available BEFORE the end of the tax year so I can estimate my state taxes before December 31st. This enables me to make last minute changes before the year ends. Once the year has ended, it is too late to make adjustments.
1. The software for my state has not been available before the end of the tax year several years in a row. I want the program to be available BEFORE the end of the tax year so I can estimate my state taxes before December 31st. This enables me to make last minute changes before the year ends. Once the year has ended, it is too late to make adjustments.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: LarrysDad
from Atlanta Georgia
Verified Purchase:Yes
I’ve utilized H&R Block’s software for many years and have the utmost confidence in their product to enable me to complete my taxes in an accurate and efficient manner.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
I have been buying HR Block Deluxe for the last 12 years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Robb55
from Wisconsin
Verified Purchase:Yes
I've been using HR Block Software for several years now and I'm very pleased with the functionality.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock