Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,791 Reviews)
Rating breakdown 121,791 reviews
5 Stars
82,126
4 Stars
21,963
3 Stars
7,438
2 Stars
4,045
1 Star
6,219
85%of customers recommend this product.
(
36,573 out of
43,039)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: J4PB
Verified Purchase:Yes
The software is very user friendly for stepping through the tax preparation, offering clarifications if needed.
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I bought this a month ago and I am so happy with it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: abc315
Verified Purchase:Yes
Font size is too small on a large monitor with a native resolution and there is no setting users can set font sizes. Won't buy it again next year if a simple font size adjustment is still unavailable.
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ronniemack
from Rhode Island
Verified Purchase:Yes
Every year I purchase the Fed and State software because the Rhode Island income tax forms are simply horrible. The software makes it so much easier. HOWEVER, this year I was subject to a calculation of required minimum distribution on my IRA. When I reached this segment of the software you dropped me into the proverbial black hole of confusion. There are no coherent instructions. The user is left to read through the IRS documents which require a CPA to understand. Poorly done.
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: pmh52
from PA
Verified Purchase:Yes
I have been using this product for many years, and it simplifies doing my taxes. Although I've had a few issues over the years with the auto input download, but this year's problem was annoying because it wouldn't allow me to e-file my State for some reason and only give me multiple reasons why not and without a clear reason that I could go to for investigation even though it passed the review process. Also when printing the last page (a worksheet) would not print the very top of page where my name & SS# are located (tried several times printing the worksheet separately with no success).
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Taxxxx
Verified Purchase:Yes
It was OK, confusing with AOTC and tuition paid for the following year and how HR Block tax software handled that situation. Also not intuitive on how to input 2024 education costs.
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: GeorgeT2
Verified Purchase:Yes
H&R is a great value. One suggestion though: when there is a tax due and also a penalty for insufficient withholdings, the "amount due" should indicate whether or not the penalty is included. (It is, unless you check the "Let the IRS compute the penalty" box.) The form where you indicate how much money to send to the IRS is ambiguous without this information.
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Suggestion
Verified Purchase:Yes
It did not include schedule L for DC tax forms. This has happened every year I have used the software . I always end of having to redo my DC taxes by hand Can you please fix this error
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock