Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,637 Reviews)
Rating breakdown 121,637 reviews
5 Stars
82,037
4 Stars
21,925
3 Stars
7,425
2 Stars
4,036
1 Star
6,214
85%of customers recommend this product.
(
36,479 out of
42,929)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Chapel Hill, NC
Verified Purchase:Yes
Overall, the software does what I want it to so. Having used it for so many years, the functionality is solid. The transfer from Quicken is still poor, so I stopped importing anything a couple of years ago, and it is easier not to import. Loading the product on a Mac is tricky as you cannot just drag it to your an applications folder as it indicates. You must open the applications folder in Finder for loading to work correctly. Navigating back to a certain point is also difficult. However, overall, the product works well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Grandpaskippy17
from Illinois
Verified Purchase:Yes
I am going to have to start making quarterly payments and I thought that the program would use my return instead I have to figure out the amounts and enter them
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, Ohio
Verified Purchase:Yes
This is great tax software. It almost made doing taxes fun, if that is possible.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chrispy5
Verified Purchase:Yes
No different than TurboTax I had been using for years
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MED24
from Powder Springs, GA
Verified Purchase:Yes
Super easy to use. Just import data or load it manually and the program does the rest.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sandy, UT
Verified Purchase:Yes
I have been using H&R tax software for many years and am finding it increasingly more frustrating each year.
It lost all of my 2023 tax info so my AGI was wrong. I had to go to the IRS website to get it before I could file.
When looking for the Utah Social security tax work sheet, it took almost a half hour with a rep to find it (and I figured it out myself).
It lost all of my 2023 tax info so my AGI was wrong. I had to go to the IRS website to get it before I could file.
When looking for the Utah Social security tax work sheet, it took almost a half hour with a rep to find it (and I figured it out myself).
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 15, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: reeder
from Madison, WI
Verified Purchase:Yes
I have used this software for quite a few years and it has been great!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: franny43
from Monroe center, IL
Verified Purchase:Yes
I have always used H & R Block Software and am pleased with the results
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock