Sane bug as last year. No place to put in the school district tax so it does the Ohio form showing no taxes paid. Then you get a penilty fot not paying.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Overall OK. But year after year form 1116 (Foreign Tax Credit) has serious errors that are not being corrected by HR Block. Specifically it populates the form through the interview missing some entries so it comes with zero credit. Overriding the error manually is an ordeal and calling the help desk is less than useless. They agree there is a mistake which they don’t know how to fix, but advised me to return the program fot a return and buy the online version because there the help desk is more experienced. What other such mistakes are in the software that I don’t see?
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I been a valued customer for years. I love this software it's easy and it helps you guide you through the software step by step. I also like that it does updates for the new laws for both state and federal.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
No support tried using it and the person the phone could not answer my question, I knew more then she did. There are a lot of cheaper programs out there for free and probably better.
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Easy to use program. Good to have a reliable tax package so I can do taxes and be assured that I did the most correct job that I could. Because taxes in 🇺🇸 are too complex.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!