Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,416 Reviews)
Rating breakdown 121,416 reviews
5 Stars
81,905
4 Stars
21,875
3 Stars
7,401
2 Stars
4,025
1 Star
6,210
85%of customers recommend this product.
(
36,345 out of
42,781)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: cork11000
from Toledo Ohio
Verified Purchase:Yes
I buy every year except one and came to used H&R Deluxe software thank you
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chuckster67
from Southern Md.
Verified Purchase:Yes
I have used H an R Block for many years .they take the worry out of filing with excellent programs and easy to follow directions. Also a great feature in inperson phone help provide a relaxed and competent atmosphere to solve imeadiate problems !!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cymru44
from Texas
Verified Purchase:Yes
I have been using this software for many years and it never has let me down.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Great Program
on March 13, 2025
Posted by: MV Tax
I have used this product for years and it always seems to do a great job. Fairly easy to use and seems to capture all the deductions and credits. My only complaint for 2024 tax year was that the program did not contain the tax credit for installing an EV charger in my home (30c Alternative Fuel Vehicle Refueling Property Credit) which is pretty significant and something a lot of people could take advantage of.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RonRa
from Dubuque IA
Verified Purchase:Yes
I couldn't file either Fed or State. Tried 4 chats for help with no resolution. This is worse than Turbotax that I used for years and thought I'd try something new.
Ended up printing the entire return and taking to the post office.
Ended up printing the entire return and taking to the post office.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JM1963
from Langhorne, PA
Verified Purchase:Yes
I've been using H&R Block software for over 10 years. Love it, easy to use and understand, and walks me through the process every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Decent tax prep, but difficulty with permanency of
on March 13, 2025
Posted by: Billy Bob from Arkansas
from Leawood, Kansas
Verified Purchase:Yes
Works relatively well, but saving has been a problem the last two years. Last year, I saved my work after almost finishing it, then did my daughter's taxes. When I went back to mine, it wasn't there. So I entered all of the data again. I was still waiting to make sure the data di9dn't change from dividends to return of principal, and helped our house guest with her taxes. Of course, I had to start over again, but it went faster, because I was getting good at it. This year, I used spotlight to find my missing tax document.
Pros: Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Not audited
from SC
Verified Purchase:Yes
Love how easy to use. No problems after filing. Thanks
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock