Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,416 Reviews)
Rating breakdown 121,416 reviews
5 Stars
81,905
4 Stars
21,875
3 Stars
7,401
2 Stars
4,025
1 Star
6,210
85%of customers recommend this product.
(
36,345 out of
42,781)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: W Fred
from Charlotte NC area
Verified Purchase:Yes
I purchased this product Jan 21 2025 and have found it to be the most confusing of all the dozen or so years used. The only improvement I saw was that the State program completed almost instantly and showed the amount owed.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SoCal
Verified Purchase:Yes
Most of the Software works quite well and is easy to navigate. However, I had trouble importing data from our financial services firm and there is very little on-line information to trouble shoot the problem
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Blockhead24
from Minnesota
Verified Purchase:Yes
I've used H&R Block for years and am happy with the ease of use, although it gets a little harder to use each year.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: N Wi
from Tennessee
Verified Purchase:Yes
This is my third year with H&R Block. It’s been real easy to do my taxes
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TM1959
Verified Purchase:Yes
I've been using your software for many years and have liked it a lot. This is the first year I used your software as a retiree, and I found what I believe to be a flaw. The software basically forces a W2 form to be opened even though I did not receive one and when you try to finish and file it finds an issue with not entering information on the W2 form. I had to contact your support department to find out that I need to delete the form. That's a flaw in my opinion. Please fix it. Thanks in advance for your attention to this matter.
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Hatf
from PA
Verified Purchase:Yes
I have been using your software for a long time and I always do okay with it. 1 problem maybe you can help me? When I finished and sent the returns, I printer a copy for myself but I wanted to send a copy to my documents on the computer but I can't see how to do it? Otherwise all was well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have been using H&R Block software services for more than 20 years and it has never disappointed me in the least. The program has always been user friendly and is programmed to assist in many areas making it so easy to complete in very little time as long as I have all my financial information prepared before starting the program. I am very pleased and highly recommend.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vicki is retired
Verified Purchase:Yes
I still have not received my tax refunds. People using other software that filed after me have already received theirs
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock