Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,416 Reviews)
Rating breakdown 121,416 reviews
5 Stars
81,905
4 Stars
21,875
3 Stars
7,401
2 Stars
4,025
1 Star
6,210
85%of customers recommend this product.
(
36,345 out of
42,781)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
GReat program easy to use and maximize your credit
on March 13, 2025
Posted by: GlennDio
from Rhode Island
Verified Purchase:Yes
great product as always wish more states were included or state e file was included
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
Gets the job done
on March 13, 2025
Posted by: Murray 357
I have used this product for several years. Overall it does an acceptable job. I have one major criticism. There is no utility in the program to do a simple print screen. I don't mean print a page from the 1040 tax return. I mean just any screen that I my be looking at. There is no way to print any screen. Very annoying.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gerbear123
from Buena Park, CA.
Verified Purchase:Yes
I have been using the deluxe software for more than ten years. It was easy to fill out. When I had questions, the software gave me not only a simple explanation but I could view what the form referenced. It found more items to increase my return than one of the other tax software on the market.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Longtimeuser25
from Minnesota
Verified Purchase:Yes
Product works well but am disappointed that easy mistakes are not flagged by it. For example I forgot to click both dependents (only clicked one) and there was no catch in the software to spot this obvious mistake.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: WilliamHo
from Illinois
Verified Purchase:Yes
Overall, the software is easy to use. However, I continue to have trouble printing the forms I wish to print. For example, I only wanted to print the 1040 form. It printed way more than the 1040 form.
Pros: Easy to prepare, Easy to import documents, Fast
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JOHNK568
from Cassville, Mo.
Verified Purchase:Yes
I have been using H&R Block tax software for 20 years and it is the easiest software to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Raylewis73
Verified Purchase:Yes
I was unable to complete AL state income tax and file
Issue with line 15 sate number from 1099R
Called senders to get number and was told since no state tax was deducted they do not issue number
Called block no help suggested I call AL state for help
Called block no help suggested I call AL state for help
Printed copy and mailed
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Easy to use, but understanding is difficult for non accountants. The explanations need to be in "normal talk" not accountant talk. Examples would be helpful in understanding some of the financial jargon.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock