Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,416 Reviews)
Rating breakdown 121,416 reviews
5 Stars
81,905
4 Stars
21,875
3 Stars
7,401
2 Stars
4,025
1 Star
6,210
85%of customers recommend this product.
(
36,345 out of
42,781)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: UncleT
from Washington state
Verified Purchase:Yes
clear and concise instructions make this software easy to file a tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Doug3739
from Brighton MI
Verified Purchase:Yes
Have used H&R Block for years without any problems. Will continue using this Tax Software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: no thanks1254
Verified Purchase:Yes
Printing format needs to be improved. When printing with worksheets, pages run over. Does not do page breaks
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Elaine CT
from Hartford, CT
Verified Purchase:Yes
The DO NOT support the Accurate Calculations Guarantee. I submit documents and get no responsse. Agents hang up when you try to get answers on the phone. The agent in person new less about taxes than me. He was rude and disrespectful. And, not helpful. I have a casse number, but when you call you don't any support.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Lep44
from Fargo, ND
Verified Purchase:Yes
I've used H&R Block software for many years. Very user friendly and easy to use. I will continue to use it in the future.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ger48
Verified Purchase:Yes
I have been using Block software for many years. It works for me and the price is very reasonable for the job it does. I do wish it allowed free file for state taxes.
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CO
Verified Purchase:Yes
I have always used your software for years and I depend on it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: srh9
from Colorado
Verified Purchase:Yes
My family has used this software for years and it's always been reliable and made taxes much less of a burden.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock