Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,637 Reviews)
Rating breakdown 121,637 reviews
5 Stars
82,037
4 Stars
21,925
3 Stars
7,425
2 Stars
4,036
1 Star
6,214
85%of customers recommend this product.
(
36,479 out of
42,929)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Forest Hill, Maryland
Verified Purchase:Yes
Been using this software for years. It works great and is simple to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I've been using HR Block tax software for years and couldn't be more satisfied! The absolute best, standard feature has always been the tax filing help programmed right into the software or right from their own experts to make preparing my taxes literally stress free!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: ThomasSch
from Michigan
Verified Purchase:Yes
The software is good, I have been using it for many years. Unfortunately, since last year the software has issues to properly update on Mac OS systems. The update "pretends" to launch itself but fails to do so without providing reasons. One basically has to be somewhat of a systems expert to then find the downloaded update file on the local hard drive (mind you it does not save in the download folder, but rather buried in the system file structure) and launch in manually.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Allentown, PA
Verified Purchase:Yes
The software walks you through step by step to complete your taxes. I love having the option to file my Federal taxes for free.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on March 13, 2025
Posted by: LRG11
from Alexandria, VA
I have used HR block Deluxe + State Tax software for over ten years and have never has a problem. It is easy to understand and use. The only problem has been filling the return electronically. This is the first year that I have been able to send it electronically thanks to HR Support.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Yaba Yaba
from nebraska
Verified Purchase:Yes
Because I am disabled and my benefits are split into two checks each month and I receive two statements from SSA. Yet I was only afforded the opportunity to enter info from one from that I needed to add the two together. Not sure that this is kosher but had to be done. would have liked the chance to enter the actual info from both forms
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: Jacap
from NH
Verified Purchase:Yes
The software was user friendly but the assistance did not meet expectations.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Dowell
from Sacramento
Verified Purchase:Yes
I have used H&R Block for the last 10 years or so. It is always easy and straightforward. The one time I’ve had a problem, it got resolved quickly with the next software release.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock