Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,637 Reviews)
Rating breakdown 121,637 reviews
5 Stars
82,037
4 Stars
21,925
3 Stars
7,425
2 Stars
4,036
1 Star
6,214
85%of customers recommend this product.
(
36,479 out of
42,929)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Love your product. Been using it for years. One suggestion, why not offer a special renewal rate to existing users only? I get so many offers to try other services and candidly, some of the offers are tempting. There is a good chance that sometime in the future I will get an offer that is too good to pass up. If I was getting a discount every year to renew with Block I would never look to change.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Aurora, CO
Verified Purchase:Yes
Thorough tax program, it makes filing easy and complete.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lafayette, La
Verified Purchase:Yes
I bought this program again for the 8 year. I have never been disappointed. The program is easy to use and returns arrive faster.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Ive been using this software for about 5 years. It does most things well. There are areas that are confusing. Not happy that numbers dont transfer to local tax forms.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Dependable software that helps makes taxes easier
on March 13, 2025
Posted by: JD1329745
from Columbus, OH
Verified Purchase:Yes
I switched to H&R Block over a decade ago and the only issue I don't like is the software won't let me look at past year returns without that years software on the computer. this year I had a new issue. I completed both my return and my mother's return and then for both of them I was taken to a page where I had to enter the dates I lived where I live. Couldn't this have been transferred from the questions at the beginning where I told them I was at the same address and job the entire tax year. Other than that I like the process and that I can print out the return so I can look at the actual forms one last time before I submit it.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RJT0
Verified Purchase:Yes
Easy to follow screens, we've been using it for years and love it!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from michigan
Verified Purchase:Yes
Easy to input data or to import data. Great phone help. Lots of explanations within program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PaulB31
from New Jersey
Verified Purchase:Yes
I have been using the H&R Block Deluxe program to file my taxes for many years. The program is just excellent & always updates for any tax changes. The ability to start from the beginning, step-by-step, or jump to any topic is very good. The Federal & State tax summary is very helpful, but the comparison from current year to last year is my favorite feature. You can easily find any mistakes by using that.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock