I have been using the Deluxe edition for 5 years on an iMac. The software is solid and easy to use/learn.
The main issue I have is with upgrading, which has to be done periodically when launched and before filing.. It cannot be done in situ. After the upgrade is done, one is back to the dialog to upgrade. Instead the upgrade file has to be obtained from the website.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Actually I’m having trouble on this software. It’s not really user friendly for me some of the terminology is very confusing I have to file again since I moved out of New York mid 2024 and now living in Washington state
Pros: Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Many years ago, I used the TaxCut software. Then HR bought it and now they call it HRBlock. It is the only tax software I have used to do my taxes. However, The TaxCut version and the older versions of the HRBlock used to be more helpful and guide me in a friendly way to understand what I am doing. May be, the current software still does but I do not know how. It is not as friendly as the old versions. I just answer questions and let it do the job. My taxes are simple, and one can do it online for free. I will probably keep using it because it is inexpensive and helps to file online free; and I have no interest in learning new tax software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Simple to use, great if using it year-after-year because it'll import all the previous year's data. I used to use the other popular program until one year it said I owed more on the bargain element of ESPP stock sale than the sale itself, even after re-doing it multiple times! Only complaint is the price increase over last year's program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!