Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,589 Reviews)
Rating breakdown 122,589 reviews
5 Stars
82,630
4 Stars
22,134
3 Stars
7,509
2 Stars
4,070
1 Star
6,246
85%of customers recommend this product.
(
37,045 out of
43,560)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Brad12345677
from Florida
Verified Purchase:Yes
There were two errors in the upload of my 1099s. If I had not been aware and gone through 160 lines of the upload one at a time I would have underpaid my taxes by thousands of dollars. It took me hours. It happened twice. I will not be buying next year's software.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Old nearly blind man
from Monroe nc
Verified Purchase:Yes
I tried to fix's error and it would not let me and when filling you charge me again
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nancy9273
Verified Purchase:Yes
So easy to use; it guides you every step of the way. I've been using this software since 2013!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: GrumpyOld Man
from Salem Oregon
Verified Purchase:Yes
My Son used it for our taxes and I didn't hear him complaining so it must be good.
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mesa, AZ
Verified Purchase:Yes
I've used Tax Cut and then H&R Block software for many years. It is an excellent product which is easy to use for the tax layman.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sparrow41
from Dayton, Ohio
Verified Purchase:Yes
Excellent product. Easy to use except for one small problem.
The section dealing calculating if your RMD was met confused me, using economics garbled jargon that was all Greek to me.
I stumbled through until I finally got something that looked correct.
Why don’t you make it simple by first asking in plain English:
How much were you supposed to take out.
How much did you take out.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
If only the government would make taxes easier to
on March 12, 2025
Posted by: Anonymous
from Bay area, CA
Verified Purchase:Yes
Bought last fall , easy download. Clean and easy to read the questions.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
It works well, but had to be overridden in the review stage when it kept showing that I was missing social security income because I was over 62… uhh, full retirement for my age bracket is 67 and my return shows w-2 income; not enough AI yet to in the program to figure out that no SSI income is required.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock