Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
It had everything I needed to complete 2024 taxes.
on March 12, 2025
Posted by: Anonymous
Verified Purchase:Yes
It made tax preparation a breeze. Well organized and easy to understand and follow with help provided when needed.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mt. Juliet, TN
Verified Purchase:Yes
I have used your software for several years and find it very accurate, easy to use, and I can depend on being right every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 13 Bob
from Atlanta GA
Verified Purchase:Yes
Easy to navigate and downloads and updates were helpful
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Brad and Barbara O
from Atlanta, GA
Verified Purchase:Yes
I have been using this product since tax year 2011, and would not ever consider changing. The program guides you through these complicated forms in a quick and easy to understand process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed 2024
on March 12, 2025
Posted by: 2024 Disappointed User
from Towson, MD
had to keep re-installing the MD state program which was included in the software...took 2hours to finally get it to install....Then took several times to efile my federal; message was that federal needed to be updated prior to submission!! i updated with i first downloaded the program!! very frustrating and time consuming. Also, the screen kept jumping! Not sure what is going on. I prefer when i could purchase on a CD or Flash drive.. Please do a better job working out bugs next year.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Trujac
Verified Purchase:Yes
This is my second year using the product. I am very satisfied with ease of youse the instructions were clear and intuitive.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Steve10120
from Fort Worth
Verified Purchase:Yes
A LOT simpler than trying to figure out all the forms on my own. Interview type of data entry is pretty easy to follow (although the long lists of questions can let you miss some critical entries, for example, the IP Pin is one I've missed two years in a row!).
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: None4now
Verified Purchase:Yes
Experienced download issues from the start.
Issue on completing filing. Schedule D amounts were incorrect. (double amounts)
Had to start from the beginning.
Issue on completing filing. Schedule D amounts were incorrect. (double amounts)
Had to start from the beginning.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock