Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,062 Reviews)
Rating breakdown 121,062 reviews
5 Stars
81,676
4 Stars
21,807
3 Stars
7,374
2 Stars
4,011
1 Star
6,194
85%of customers recommend this product.
(
36,120 out of
42,529)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Brad12345677
from Florida
Verified Purchase:Yes
There were two errors in the upload of my 1099s. If I had not been aware and gone through 160 lines of the upload one at a time I would have underpaid my taxes by thousands of dollars. It took me hours. It happened twice. I will not be buying next year's software.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Nancy9273
Verified Purchase:Yes
So easy to use; it guides you every step of the way. I've been using this software since 2013!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: GrumpyOld Man
from Salem Oregon
Verified Purchase:Yes
My Son used it for our taxes and I didn't hear him complaining so it must be good.
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sparrow41
from Dayton, Ohio
Verified Purchase:Yes
Excellent product. Easy to use except for one small problem.
The section dealing calculating if your RMD was met confused me, using economics garbled jargon that was all Greek to me.
I stumbled through until I finally got something that looked correct.
Why don’t you make it simple by first asking in plain English:
How much were you supposed to take out.
How much did you take out.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
If only the government would make taxes easier to
on March 12, 2025
Posted by: Anonymous
from Bay area, CA
Verified Purchase:Yes
Bought last fall , easy download. Clean and easy to read the questions.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sugar Land, TX
Verified Purchase:Yes
I have been using the Deluxe edition for 5 years on an iMac. The software is solid and easy to use/learn.
The main issue I have is with upgrading, which has to be done periodically when launched and before filing.. It cannot be done in situ. After the upgrade is done, one is back to the dialog to upgrade. Instead the upgrade file has to be obtained from the website.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to do and the previous years numbers are all in there.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (83,727) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
7,774 out of
8,452)
Value
4.5