Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,589 Reviews)
Rating breakdown 122,589 reviews
5 Stars
82,630
4 Stars
22,134
3 Stars
7,509
2 Stars
4,070
1 Star
6,246
85%of customers recommend this product.
(
37,045 out of
43,560)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Easy to use,save hundreds verses having someone else do it
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: danimal48
from Traverse City MI
Verified Purchase:Yes
A little pricey but easy to use. The import feature works well for last years return but not so well for outside 1099s.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nickname required
from Michigan
Verified Purchase:Yes
Program is easy to use - can't make a mistake. Only problem I had was that it would not run on Windows 7. I had to buy a new computer (with Windows 11) to use it. I'm hoping that it will be enough to get me through the next 10 years...
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Posted by: AKMark
from Alaska
Verified Purchase:Yes
I have been using the product for six or seven years. Switched from TurboTax because it was substantially cheaper. With one exception it is just as good, but no better. As long as it remains a better value, I will continue using it.
One year it didn’t flag that I needed to complete the 2210 based on annualized method. I had to provide that to the IRS after they assessed. Penalty. Since then the software has always prompted me to complete the form. My remaining issue is that the software does not link to Q4 data on the 2210 to the data that has already been completed for the 1040. The user enters these figures directly. There is the potential for a transcription error.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Al Sj⁸
from Elkhart Lake, WI
Verified Purchase:Yes
Don't understand the increases in cost. As a loyal user over the years, we should get a discount. We do not @
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Robert G10
from Frankfort, IL
Verified Purchase:Yes
I had a problem with deleting a property tax deduction entry. Spent a couple of hours trying to no avail. the software kept giving me the credit on the Illinois return, but since that credit was already used on my daughter's return, I needed to remove it so that I didn't end up claiming it twice.
I got some advise from one of your agents, re-installed the software, cleared all cookies, ect.. It did not help. I finally figured it out on my own when I checked actual forms for the Illinois return and found that the property tax info was still listed, deleted it and ti corrected the problem.
I got some advise from one of your agents, re-installed the software, cleared all cookies, ect.. It did not help. I finally figured it out on my own when I checked actual forms for the Illinois return and found that the property tax info was still listed, deleted it and ti corrected the problem.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I’ve been using your tax software for many years. It could use some human factor testing to make it more intuitive.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Ernestine40
from Wichita< KS
Verified Purchase:Yes
I bought the Deluxe software which includes the state return. When I went to file the state return it asked for payment. I had to print and mail my state return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock