Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Toboyne
Verified Purchase:Yes
I have been using this program for years and it is a very easy program to use.
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kalle20878
Verified Purchase:Yes
Maryland has a "two income subtraction" that asks the joint filer to break up joint income by spouse. This could easily be done by the software since its interview provides it with all the necessary information. Unfortunately, the tax payer has to do this tedious calculation from scratch.
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Tobefree
from Manitowoc,WI
Verified Purchase:Yes
It was nice and easy to use, very self explanatory.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tkib
Verified Purchase:Yes
I've been using this program for years and it's just what I need. Easy to use and understand.
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
I have used H&R Block for over ten years. The program has always been reliable and has been continually improved over that time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
H&R Block proceesing of RMDs has an expensive bug
on March 12, 2025
Posted by: disatissfied
Verified Purchase:Yes
The processing of RMDs in the Federal return has a bug which incorrectly assesses a penalty, typically thousands of dollars, where there should be none. This bug impacts everyone with an RMD and should have been caught in testing.
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: W2 form
from MN
Verified Purchase:Yes
Hard to see data on actual IRS from during data entry. Even clicking on the whole form doesn't take you there. Thinking the data is not part of the form but strictly a internal data point. Frustrating.
Also cannot clear data warnings. Example I had a W2 for less than $100 so no taxes were withheld. H&R software did not like that. Neither clearing the box or entering 0 would clear the warning. Again frustrating.
Also cannot clear data warnings. Example I had a W2 for less than $100 so no taxes were withheld. H&R software did not like that. Neither clearing the box or entering 0 would clear the warning. Again frustrating.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TY_GUY
from Nebraska
Verified Purchase:Yes
I have been using H&R block for several years now without the hassle of leaving my home where all my tax documents are and has been very user friendly. I would like to see the fee for filing state taxes dropped as I feel I bought the deluxe software it should come with that but, overall satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock