Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from North Caroliina
Verified Purchase:Yes
I have used H&R Block tax software for many years and it has served me well. I struggle with some of the more complicated aspects of our returns. There are a lot of links and flexibility to find answers, just not for all of them.
All in all, the information and usability is worth me purchasing every year.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
I've been using your software for the last ten years, never disappointed....it does what it's supposed to do, efficiently and as far as I can tell accurately.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ChuckH
from Elyria, OH
Verified Purchase:Yes
Switched t H&R several years ago, everything is very intuitive, questions and help are appropriate. Has made me feel confident that I have done my taxes correctly
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cheese Mike
from NC
Verified Purchase:Yes
The tax software was easy to use. I was able to complete our taxes in a few minutes.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I am a long time user of the H&R Block Deluxe software. I have generally found it easy to use. I trust it to accurately assist in filing my return. My lack of a fifth star is because; 1. The user interface has never been updated. It is still annoying that there is zero consistency to where the next/done buttons are located. It is irritating to not have the navigation buttons stay in the same place., and 2. The help/instructions/explanations are not always great forcing me to visit the IRS site to get more detailed information.
But I am happy with the software. It has helped make this annual burden easier to tackle.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fl
Verified Purchase:Yes
It could not handle my ev tax credit. I had to mail it in to IRS. Apart from that worked perfectly.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xzyw
from Michigan
Verified Purchase:Yes
I was pleased that your program used my TurboTax data from last year and I did not have to start all over again. However, your required nickname below is a huge negative. I am going to finish the survey just to tell you how much I detest this required entry.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Atoz
Verified Purchase:Yes
I've been using the software for years and have always been pleased with the ease that it allows me to do my taxes.
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock