Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: ram67
from Ballston Spa, NY
Verified Purchase:Yes
I've used the deluxe software for years and continue to be satisfied with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Blaine, MN
Verified Purchase:Yes
I have been using H&R Block software for years. It makes doing my taxes easier to understand
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: bigragu
from WI
Verified Purchase:Yes
I purchase this item every year, fantastic product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cabw
Verified Purchase:Yes
We have been using H&R Block Deluxe software almost 20 years. Price is reasonable; program is easy to navigate and detailed which is wonderful. It is a reputable company.
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vinny 43
from Martinsville, Va
Verified Purchase:Yes
I have used HR tax programs for 30 Years. Always totally accurate and easy to use. Nowdays it is a cinch since standard deduction is so high.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Tommytaxer
Verified Purchase:Yes
good software i use it every year does what you need it to but and not hard to use. HOWEVER... the upsell attempts are getting worse and worse if you dont quit trying to sell me crap while i do my taxes turbo tax here i come.
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Can not print or save your tax return!
on March 11, 2025
Posted by: Peterx
from Florida
Terrible product you have to pay money for it.
After I filed my tax return, I tried to print/save a copy for records. But it neither allow you to set/select a printer, nor for a PDF file. I tried restart PC, printer, closed all apps, turn off all blockers, anything I can think for few hours. It were totally failure. Ridicules products!
After I filed my tax return, I tried to print/save a copy for records. But it neither allow you to set/select a printer, nor for a PDF file. I tried restart PC, printer, closed all apps, turn off all blockers, anything I can think for few hours. It were totally failure. Ridicules products!
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: klg_at_large
from San Francisco, CA
Verified Purchase:Yes
I have been using HR Block for literally decades. It makes it very easy year-to-year with import. I've watched my partner using Turbotax and find the HR Block interface superior. I would like an ability to more easily get summaries of important numbers (income, IRA distributions, including RMD) so I could double check the bottom lines of my entries. Another improvement would be the Back button allowing one to go back one screen - it often takes you back to beginning of the section.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock