Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Fargo ND
Verified Purchase:Yes
Loved the program, easy to use and great explanation to follow.
Only issue I have is that I was charged mire that what the paper I ordered it off of states for the price of the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West ALabama
Verified Purchase:Yes
I am very pleased with the H&R Block Deluxe Software after getting all my facts together and going through the program I am very pleased with the material and how it steps through the Retruns and I feel good about the completeness of the Returns
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Goochland, Va
Verified Purchase:Yes
I have been very pleased with this product for many years. It has guided me and my family through many phases of my life. It helped to ensure I get all the benefits possible. I would have rated it excellent, but it did not catch or highlight an important development on my daughter's return. She fell into the earned income credit category (3 dependents & by several hundred dollars). I only found out when the IRS caught it! I sent a message to your company but never heard back.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jimmy7741
from Ohio
Verified Purchase:Yes
I have use this program for over ten years and love the easy of filing my returns. This year there where several new questions without any good explanation of what the item was or what the change was, which made the process a little more challenging.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have used H&R Block Deluxe for over 15 years. I appreciate the ease of navigation and the ability to pull up your return and see how the input is reflected in it as you proceed throughout the questions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indianapolis, IN
Verified Purchase:Yes
Complete, thorough, easy, and efficient tax processing. Some form field and tax code requirements could be more clearly or completely explained. When referencing an IRS publication, it would be a helpful time saver if IRS publication references were linked to their locations on the IRS website.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Taberg, NY
Verified Purchase:Yes
Simple and straightforward. Easy to use and walks you along the entire process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Will25
from Waterford, CT
Verified Purchase:Yes
Does the basic job but the online help function (ai?) is not very helpful.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock