Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,062 Reviews)
Rating breakdown 121,062 reviews
5 Stars
81,676
4 Stars
21,807
3 Stars
7,374
2 Stars
4,011
1 Star
6,194
85%of customers recommend this product.
(
36,120 out of
42,529)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Did OK but have a question
on March 5, 2019
Posted by: rpotsic41
from Alsip, Illinois
Software worked but I first did my federal taxes itemizing my deductions and was told I owed $563. Went through the process but decided before I wrote the check to the IRS I would go back and do my taxes using the standard deduction. When I finish I was getting a refund of $463. I would have like to have the software alert me of this next time. Just a suggestion.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Good tool but 1 state tax problem
on March 5, 2019
Posted by: Dennis92
from Gloucester County, NJ
I have been using Block's software for many years and am very satisfied with the results. I encountered one problem in the 2018 tax year NJ State Tax. 'Veteran Status' did not carry forward from 2017 data and was not shown in the dialog.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
would not let me pay
on March 5, 2019
Posted by: pj10
from Tennessee
was unable to pay the balance due on your software. kept refusing my credit card. check the number three times.
Written by a customer while visiting HRBlock
Customer Rating
3
You get what you pay for
on March 5, 2019
Posted by: Judy57
from Port Huron MI
First time in years that I didn't use tax act. Saving the money was not worth the headaches. Will definitely be switching back to Tax Act next year. Would charge for filling then say you have to update. Took time refunding the money for filling. Would not import Tax Act. I should have spent the money and ordered Tax Act.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Download limitations
on March 5, 2019
Posted by: Bob0061
from Rochester NY
The software overall is easy to use. I have some minor difficulties trying to find where to make changes to driver license info but that may be just me. Worksheet information truncates driver license dates. The biggest issues I had is that it down download investment 1099's from J.P. Morgan Inc. One must manually key in the stock sale information, interest, and dividends. Turbotax does handle the downloads. For that one reason, I will go back to Turbotax.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great Tax Software, Easy to Use.
on March 5, 2019
Posted by: Bozzo62
from Chicago, Il
I have been using the H&R Block Tax Software for about 8 yrs.now, if you can read it's very easy to use and follow. The one thing I am disappointed in is that you have to mail a check to the state if you owe money, don't understand if you can have money deducted from say your checking account if you owe the IRS, but you must write a check to the state, hope that this is corrected by next filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Installation issues
on March 5, 2019
Posted by: D1ssat1sf1ed
from Tyler, Texas
I purchased this product on line from an email notification. I had to cut off several security programs in order to download the program. I spent more time trying to get the program to install than it took me to do my taxes. The automated help recording wasn't able to address my problem and made it hard to speak to a real person.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
UNDERSTANDABLE
on March 5, 2019
Posted by: ADAWHO
from NORTH CAROLINA
I PURCHASE IT IN DECEMBER SO FAR IT IS WHAT I USE.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock