Great product. But it’s the last year I’ll be able to use it as I have changed to using a Chrome Book which is not supported.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
After many years of using H&R Block Deluxe Tax Software, the 2024 version was a terrible difficult mess. I spent hours on the phone with your support persons, had to purchase the State and apply for a refund. Overall a very disappointing experience.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
I have used this product for several years now and like it. I only have one or two issues where I had to dig to figure things out. I had a little difficulty figuring out Required Minimum Distributions, but overall a big plus!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
After my husband died I wasn't sure I would be able to do my own taxes. Your product made me feel confident and has enabled me to successfully file for two years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It was ok I thought I purchased what I used last year but I chose the wrong thing. Last year I used HRBlock Online which seemed more user friendly and was able to get all my previous year’s information, whereas this one did not. I also did not like that I had to pay to while the state. Wished it was all inclusive like the one I used last year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.