Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: 557buck
from 43160
Verified Purchase:Yes
I have used your tax prep service for many years and have been pleased with it. My income consists mostly of SS and interest. I moved from NH to OH in 2024. I used your state service for the first time. Your Ohio program is not too good. I was an Ohio resident for part of the year. I could not get the part year resident credit to work. The instructions are vague, and your online help was mostly useless (Ohio's online help was no better). I may be making a mistake, my Ohio income may be too low to create any tax liability, your program may have a flaw. I will assume that I have no tax liability and file the return. I hope WE don't have to go through an audit.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sandra99
from Evans GA
Verified Purchase:Yes
I had done 1 tax for a family member who did not need to file state tax. When I proceeded to do the next family members taxes and they need to do the state tax, when downloading the state program it proceeded to transfer the 1st person information. I had to completely delete the second persons information and start over.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Mostly very good, a 4.5. Some idiosycracies with saving and too many cascading menus but overall easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Doug2679
Verified Purchase:Yes
I have used this program for many years and it provides clear direction and easy to follow entries.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego CA
Verified Purchase:Yes
3 late software updates were excessive when other brand launched clean on time. Been using Blick for many years. Most complicated. Still haven’t been able to file due to errors and multiple rejections. Error fix instructions are vague. IRS didn’t make the process easy either. Afraid this will be last year with Blick
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Freeville NY
Verified Purchase:Yes
I have used this tax program for many years and always been happy with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Scappoose oregon
Verified Purchase:Yes
I used this again like I have for years and found it saves me a lot of time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
5th year using the Software. It did not pick up a mistake where I had entered the same 1099-DIV amount twice. I do like how it imports the previous year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock