Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,657 Reviews)
Rating breakdown 120,657 reviews
5 Stars
81,411
4 Stars
21,725
3 Stars
7,342
2 Stars
3,993
1 Star
6,186
85%of customers recommend this product.
(
35,882 out of
42,261)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Frustrated with nicknames
from Duarte, CA
Verified Purchase:Yes
I've used your tax preparation software for many years and have always had problems entering data correctly for the foreign tax credit Form 1116. Your program loops me through three times asking the same questions. Maybe this is because the Form 1116 has three columns for three different foreign countries but your software does not make it clear and I entered the same data 3 times which was incorrect. This year I called your help line and the best they could do was refer me to the IRS instructions which I find confusing. I use your software to avoid having to discern the tax instructions. I finally got it correct when I tried to submit to the IRS and your software told me to fix an error in the Form 1116. I had to compare to my 2023 returns Form 1116 to make the correction.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
I never used any other tax software. I'm very happy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jackstaxtine
Verified Purchase:Yes
I have used this product for year and it has done a great job for me!
Also they provide great online resources to field questions u may have.
Also they provide great online resources to field questions u may have.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: marilynd
from New Jersey
Verified Purchase:Yes
Software was very helpful getting taxes done early before going to Florida on a winter break. I find the steps easy to follow and some formulas are done automatically especially regarding amount of Social Security income that gets taxed. State software worked well also.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dopy
from CA
Verified Purchase:Yes
Missed quarterly payments entries first time through. Could make it more obvious.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Runs and Works Very Well
on March 10, 2025
Posted by: Robert Burns
from Kansas City
Very easy to use with good support and additional information when needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lafayette, IN
Verified Purchase:Yes
I have used this software for several years now and have never had any problems. It’s way to follow and has always given me a fair return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from illinois
Verified Purchase:Yes
I have used this for several years. I like the interface and the ability to loook up information at each level. It is simple to use. It helps with planning.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock