Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Marge L
from Az
Verified Purchase:Yes
I bought this software January 1 2025 I have used your software for several years but am disappointed that you are unable to fix the problem identified below.
On form 140PTC, you report income from my spouse. I do not have a spouse. The 1040 and 140 both handle my single status correctly. The 140PTC does not. I am unable to recommend your software if your software is unable to recognize my marital status. This caused problems with my Arizona return to receive a refund. You need to fix the problem. When I tried to send a review your software did not allow it to go through.
On form 140PTC, you report income from my spouse. I do not have a spouse. The 1040 and 140 both handle my single status correctly. The 140PTC does not. I am unable to recommend your software if your software is unable to recognize my marital status. This caused problems with my Arizona return to receive a refund. You need to fix the problem. When I tried to send a review your software did not allow it to go through.
Pros: Easy to import documents
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BSheen
from Clinton Twp MI
Verified Purchase:Yes
H & R Block software is straightforward and easy to use. My taxes are very simple, so this is a great tool for filing them myself. I especially like that you can click to get help or clarification on the data you input, and that it scans your review for errors.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mabester
from California
Verified Purchase:Yes
I have used this program for years and have never had any issues. Works seamlessly. My whole family uses it. I have never tried any other tax preparation program but why bother when this works great!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MarvelousM
from Midwest
Verified Purchase:Yes
While the software is easy to follow, there are some quarks in the system that seem to give me some problems each year due to income coming from two states. I shouldn't have to manually enter anything into forms after the fact. Also, when filing for two states, you can only e-file one of the states, so you have to print off the forms and mail in. Finally, this is the first time I've had to do an amended return and this was more complicated than it should have been. Why should I have to print off the original return and then enter the AGI and withholding amounts into the forms to make the final calculations? Those numbers are all already in the system. I work with computers, excel, and numbers every day. I don't think most of the people I know would have been able to follow the steps to complete an amended return.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: CThomas761
from Bethany, CT
Verified Purchase:Yes
I use this software every year and love it. It’s easy to use and a lot of information carries over so you don’t have to re-enter everything. There are descriptions and explanations if you have questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SD73
from NE
Verified Purchase:Yes
Doing taxes was easy using H&R Block software. My only problem was getting them filed with State of NE because of investments. This has happened the last two years. Would love to have NE work this out with Block. Love the ease of using this program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bigfar
from PA
Verified Purchase:Yes
I've used this software for close to 10 years. I find it to be accurate and relatively easy to use. The only downside (for me) is navigating the software. As you proceed through the pages returning back to a specific section short of back paging a page at a time can be challenging.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: david5429
from virginia
Verified Purchase:Yes
I've used H&R for many years and have never been disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock