Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: rbgw
from Greenwood Village, cO
Verified Purchase:Yes
After several years of using this product, this year something very strange happened. Although I was careful to enter information from the W-2s and other info correctly, once the final return was processed by the software, many of the totals had not been entered and the final return was completely wrong. I had to go back and file amended returns for both federal and state. I do not know what happened with this year's software but I was not happy about all the extra time and stress to create/file amended returns.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hereford Bull
Verified Purchase:Yes
Clear directions. Easy to use. Filing is simple and you have a tracking system for the returns.
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have used H&R Block tax software for years and it continues to do a great job for me. I prepare our taxes plus those for my son and daughter-in-law and once again, it worked perfectly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from wisconsin
Verified Purchase:Yes
Updates are way too slow in arriving, causing delays in filing.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It works well. I have a long history with your product. It is easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ret01
Verified Purchase:Yes
Penalty waiver buttons not easy to find or work with. Your help line was able To get me through all that. Thank you K.
Pros: Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Taneytown MD
Verified Purchase:Yes
We have used H&R Block software for many years. Always find it easy to use and accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: greg531
Verified Purchase:Yes
Been using H&R Block since the 70s. Very happy with it.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock