Well, the first thing they need to fix is updating from within the program on the Mac hasn't worked for several years. Beyond that, if you don't follow the exact ordering, it's often hard to find the exact place to go enter data. Also, a competitor allowed you to mark a value as "estimated", so you could make progress but would be prompted to fix the estimated value during review.
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've used this product for years and you would think at some point when it "imports" data from last year's return it wouldn't need to ask so many questions about info that should have been imported. I also think it would be helpful to have fields/entries display what you had entered in the previous years - quit making me sort thru 91 pages of a pdf of last year's return to see if I can find a mini-worksheet that corresponds to the page I'm trying to fill out.
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Bought and started inputting my data in mid January. Had to wait till mid February for stock data. It’s so easy when stock data can be downloaded. All I have to do is verify it’s correct and then complete the filing. I have been using the HR Bock program quite a few years so it already knows all carryover info. Plan on using it in the future as long as HR Block doesn’t get too greedy. If they do, there are many options. But At present, it’s still a good value.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using this for years now and I really like it. It’s really easy to use and very thorough. I am confident when I send it out it is correct. I use electronic fling and get my refund back fast.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!