Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Largely satisfied with the program. .Going through the interview process was easy, However when entering the final checks, etc., navigating back to a specific interview section (eg. entries for 1099's) was difficult. Had to start back at the beginning and go through all the sections until I came to the one I wanted. Also, when I asked a simple question via the help screen about the definition and meaning of a term, I got an answer that id not shed any light my question. Instead it referred me to an IRS definition which are typically worse. Will definitely use the program next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: PaulTK
from Michigan
Verified Purchase:Yes
I've used the H&R app for many years and it continues to provide excellent support for tax returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Good for simple returns with minimal incomes, deductions, credits, etc.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Unsatisfiedcustomer100
from Mid Atlantic
Verified Purchase:Yes
Horrible program. Incomplete. Had to fill out additional information for irs per request. Will not be using again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GaryMH
from Ithaca, Michigan
Verified Purchase:Yes
I bought it because TurboTax won't work on my computer anymore been using it for over 30 years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Mrcurtisc
from Indianapolis Indiana
Verified Purchase:Yes
I've used HRBlock software for years but needs a few changes. It doesn't always carry your previous AGI from last year. It treats Gambling casino winnings as lottery in Indiana state software and raised a red flag. It doesn't ask you what your IRS pin is or remind you of needing it once you start using it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Ramsak7
from Colorado
Verified Purchase:Yes
ease of use and helpful throughout the filling process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Florida
Verified Purchase:Yes
Been using this software for 11 years. Works well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock