Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
With a ministerial housing allowance and a Sch C book publishing matter, H&R Block was very insufficient in laying out how to do that. After MANY hours of trying to figure it out, it appeared to just come up without any instruction, clarity or indication that it was just automatic. NOT GOOD
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kudzu
from Huntsville, AL
Verified Purchase:Yes
i always buy H&R Block's tax software because it's much more user friendly than Turbo Tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
It Does The Job, But Doesn't Make It Super Easy
on March 9, 2025
Posted by: ejorg
from Colorado
Verified Purchase:Yes
It has done the job for me for years. Not unhappy, but there are just too many clunky questions. Why can't there be a simple questionnaire upfront to understand your situation, and then eliminate all the sections you don't need and put the other questions in plain English.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Rich Al
from Myrtle Beach SC
Verified Purchase:Yes
Been using H&R software for my taxes for years. Very happy with product and support
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
State return disallowed inclusion of tax payments
on March 9, 2025
Posted by: noforstatetax
from Cincinnati OH
Verified Purchase:Yes
Very disappointed your state program (OH) did not allow me to input prior year (2023) refund I applied to following tax year (2024) nor an estimated tax payment I made during the year. Therefore, I could not file Ohio tax using your paid for software. Please fix for next year. 3/9/25
Cons: Time consuming
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: agemini15
from Scottsdale AZ
Verified Purchase:Yes
Software works well and generally easy to navigate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland Oregon
Verified Purchase:Yes
We've used this for several years and really appreciate the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Appleton NY
Verified Purchase:Yes
I've used HRBlock Deluxe +State for the past 8 years. Wouldn't think of switching to anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock